Privacy Policy

Last updated: October 2026

Genzee Technologies ("Genzee", "we") respects your privacy and handles personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

• Contact details (name, email, phone, address, postal code) when you order, book a visit or contact us.
• Order and service details such as products purchased and issues reported.
• Technical data (browser, device, pages visited) through essential and analytics cookies.

Why we collect it

To process orders, ship products, schedule on-site visits, provide support, prevent fraud and meet legal obligations. We collect only what we need and obtain your consent before doing so.

Security

Our site is served over HTTPS/TLS. Payments are handled by PCI-compliant processors; we never store full card numbers. Access to personal data is limited to staff who need it.

Cookies

We use secure, essential cookies and local storage (for your cart) and, with consent, analytics cookies. You can disable cookies in your browser; some features may stop working.

Sharing

We share information only with carriers (Canada Post, Purolator), payment processors and technicians needed to fulfil your request. We do not sell personal information. Data may be processed outside Canada by service providers under comparable safeguards.

Retention & your rights

We keep data only as long as needed for the purposes above or as required by law. You may request access, correction or deletion, or withdraw consent, by emailing support@genzeetechnologies.store. You may also contact the Office of the Privacy Commissioner of Canada.

Independence

Genzee Technologies is an independent technology retailer and on-site support service provider. We are completely independent and not affiliated, partnered, or endorsed by any Canadian network provider or telecom company (such as Rogers, Bell, Telus, Shaw, Videotron, etc.).